Shipping policy

Last updated August 13th, 2026.

Thank you for shopping with The Glass Skin Connection. We are proud to offer authentic Korean skincare sourced directly from South Korea. Authentic Korean skincare. We work with trusted suppliers to bring you genuine products. Because many items are fulfilled internationally, shipping takes a bit longer, but we believe authentic products are worth the wait. Order processing. Orders are typically processed within one to two business days after payment confirmation. You will receive a confirmation email with tracking once your order has shipped. Estimated delivery time. Please allow approximately nine to fourteen business days from the date your order is placed for delivery within the United States. While many orders arrive sooner, delivery times are estimates and can be affected by customs, weather, holidays, or other carrier delays. Order tracking. Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Shipping delays: if your order has not arrived within the estimated window, please contact our support team, and we'll help locate your shipment. Incorrect shipping information. Please double-check your address before placing your order. We are not responsible for delays or additional costs due to incorrect or incomplete addresses. Lost or damaged packages: if your package arrives damaged or appears lost in transit, please contact us promptly with your order number and any relevant details, and we will work to help resolve the issue. Please contact us promptly with your order number and any relevant details, and we will work to help resolve the issue. Questions? If you have any questions about your order or shipping, please contact our support team. I like this because it reinforces your brand, authentic Korean skincare, while setting a clear delivery window